FAKRO

FAKRO
FAKRO access roof light with flashing WS
from 124,67 inc. VAT, excl. shipping (104,76 excl. VAT and shipping)
✔ top-hung ✔ Manuall
FAKRO roof access windows WS due to the low thermal insulation is intended solely for non-habitable interiors, where the inside and outside temperatures...

Ships within 10-12 business days after receipt of your payment


FAKRO access roof light with single toughened pane WGT
from 102,00 inc. VAT, excl. shipping (85,71 excl. VAT and shipping)
The WGT access roof light is intended solely for uninhabited lofts, where the inside and outside temperatures are similar. It enables easy access to the...

Ships within 10-12 business days after receipt of your payment


FAKRO access roof light with with integrated toughened glass WGI
from 121,83 inc. VAT, excl. shipping (102,38 excl. VAT and shipping)
The WGI access roof light is intended solely for uninhabited lofts, where the inside and outside temperatures are similar. It enables easy access to the...

Ships within 6-10 business days after receipt of your payment


FAKRO ZWMA adaptive module e.g. KNX/EIB to Z-Wave
113,05 inc. VAT, excl. shipping (95,00 excl. VAT and shipping)
ZWMA adaptation module makes it possible to control FAKRO electric appliances equipped with Z-Wave module e.g. Electro Z-Wave window or roller shutter ARZ...

Ships within 10-12 business days after receipt of your payment


FAKRO Adaptation module ZWMA1
62,33 inc. VAT, excl. shipping (52,38 excl. VAT and shipping)
Technical parameters: Power supply 230V AC Wireless communication protocol Z-Wave...

FAKRO AJP | venetian blinds for FAKRO roof windows ✓ OptiLight ✓ ARON ✓ ARTENS
from 82,17 inc. VAT, excl. shipping (69,05 excl. VAT and shipping)
✔ FAKRO ✔ OptiLight ✔ Aron ✔ Artens
The AJP Venetian blind can be adjusted to regulate the amount of light entering the room by changing the angle of the slats. It protects from excessive heat...

Ships within 6-10 business days after receipt of your payment


FAKRO AME/AMK | Awning blind for top-hung FAKRO roof windows (FEP, FKP & FKU)
from 1.416,67 inc. VAT, excl. shipping (1.190,48 excl. VAT and shipping)
✔ FAKRO
FAKRO awning blinds compatible with FAKRO FEP, FKP and FKU roof windows The awning blinds FAKRO AME & FAKRO AMK provides optimum protection...

Ships within 18 business days after receipt of your payment


FAKRO AMZ SOLAR | solar-powered awnign blind for FAKRO roof windows ✓ OptiLight ✓ ARON ✓ ARTENS
Solar
Solar
from 648,83 inc. VAT, excl. shipping (545,24 excl. VAT and shipping)
✔ FAKRO ✔ OptiLight ✔ Aron ✔ Artens
AMZ: awning blind for Fakro centre-pivot and top-hung-and-pivot roof windows The awning blind provides optimum protection from overheating while, at...

Ships within 15 business days after receipt of your payment


FAKRO AMZ Z-WAVE | ekectric-powered awnign blind for FAKRO roof windows ✓ OptiLight ✓ ARON ✓ ARTENS
Elektro
Elektro
from 535,50 inc. VAT, excl. shipping (450,00 excl. VAT and shipping)
✔ FAKRO ✔ OptiLight ✔ Aron ✔ Artens
AMZ: awning blind for Fakro centre-pivot and top-hung-and-pivot roof windows The awning blind provides optimum protection from overheating while, at...

Ships within 15 business days after receipt of your payment


FAKRO AMZ | Awning blind for FAKRO roof windows ✓ OptiLight ✓ ARON ✓ ARTENS
from 68,00 inc. VAT, excl. shipping (57,14 excl. VAT and shipping)
✔ FAKRO ✔ OptiLight ✔ Aron ✔ Artens
The awning blind for FAKRO roof windows: provides optimum protection from overheating while, at the same time providing a view to the outside;...

Ships within 15 business days after receipt of your payment


FAKRO APF | blackout pleated blind for FAKRO roof windows ✓ OptiLight ✓ ARON ✓ ARTENS
from 124,67 inc. VAT, excl. shipping (104,76 excl. VAT and shipping)
✔ FAKRO ✔ OptiLight ✔ Aron ✔ Artens
Honeycomb shaped fabric with aluminum layer inside provides perfect blackout effect and improves thermal insulation. Size...

Ships within 15 business days after receipt of your payment


FAKRO APS | pleated blind for FAKRO roof windows ✓ OptiLight ✓ ARON ✓ ARTENS
from 110,50 inc. VAT, excl. shipping (92,86 excl. VAT and shipping)
✔ FAKRO ✔ OptiLight ✔ Aron ✔ Artens
The APS pleated blind is a stylish and decorative blind. It provides a soft, diffused level of light in the room, in colours to match the in terior design....

Ships within 15 business days after receipt of your payment


Store occultant FAKRO SOLAIRE
Solar
Solar
from 396,67 / box inc. VAT, excl. shipping (333,33 excl. VAT and shipping)
✔ FAKRO ✔ OptiLight ✔ Aron
The FAKRO ARF blackout blind is a stylish, decorative blind with runners at the sides to allow the blind to be positioned anywhere up the window. It also...

Ships within 25 business days after receipt of your payment


FAKRO ARF Z-Wave: wireless controled electric-powered blackout blinds for Fakro roof windows
Elektro
Elektro
from 340,00 inc. VAT, excl. shipping (285,71 excl. VAT and shipping)
✔ FAKRO ✔ OptiLight ✔ Aron ✔ Artens
ARF: blackout blind for Fakro roof windows The Fakro ARF blackout blind is a stylish, decorative blind with runners at the sides to allow the blind...

Ships within 20 business days after receipt of your payment


FAKRO ARF| blackout blinds for FAKRO roof windows ✓ OptiLight ✓ ARON ✓ ARTENS
from 85,00 inc. VAT, excl. shipping (71,43 excl. VAT and shipping)
✔ FAKRO ✔ OptiLight ✔ Aron ✔ Artens
The FAKRO ARF blackout blind is a stylish, decorative blind with runners at the sides to allow the blind to be positioned anywhere up the window. It also...

Ships within 6-10 business days after receipt of your payment


FAKRO ARP Z-Wave: wireless controled electric-powered roller blinds for Farkro roof windows
Elektro
Elektro
from 323,00 inc. VAT, excl. shipping (271,43 excl. VAT and shipping)
✔ FAKRO ✔ OptiLight ✔ Aron ✔ Artens
ARP: roller blind for Fakro roof windows The Fakro roller blind ARP provides protection against sunlight, pleasantly shading the interior during...

Ships within 20 business days after receipt of your payment


FAKRO ARP | roller blind for FAKRO roof windows ✓ OptiLight ✓ ARON ✓ ARTENS
from 68,00 inc. VAT, excl. shipping (57,14 excl. VAT and shipping)
✔ FAKRO ✔ OptiLight ✔ Aron ✔ Artens
The FAKRO ARP roller blind provides protection against sunlight, pleasantly shading the interior during sunny days. A huge range of colours and designs to...

Ships within 15 business days after receipt of your payment


FAKRO ARS | roller blind for FAKRO roof windows ✓ OptiLight ✓ ARON ✓ ARTENS
from 39,67 inc. VAT, excl. shipping (33,33 excl. VAT and shipping)
✔ FAKRO ✔ OptiLight ✔ Aron ✔ Artens
The standard FAKRO ARS roller blind is made of fabric, with a spring mechanism. It has an elegant aluminium fascia, which hides the roller. Three...

Ships within 6-10 business days after receipt of your payment


FAKRO ARZ SOLAR | solar-powered roller shutter for FAKRO roof windows ✓ OptiLight ✓ ARON ✓ ARTENS Save 15%
Solar
Solar
725,33 ( 609,52 excl. VAT and shipping) from 616,53 inc. VAT, excl. shipping (518,10 excl. VAT and shipping)
✔ FAKRO ✔ OptiLight ✔ Aron
ARZ: roller shutters for Fakro roof windows External roller shutter ARZ Solar provides total comfort when using the attic space because it protects...

Ships within 6-10 business days after receipt of your payment


FAKRO ARZ Z-WaveElektrische Steuerung Außenrollladen für FAKRO Dachfenster Save 15%
Elektro
Elektro
612,00 ( 514,29 excl. VAT and shipping) from 520,20 inc. VAT, excl. shipping (437,14 excl. VAT and shipping)
✔ FAKRO ✔ OptiLight ✔ Aron
ARZ: Außenrollladen für Fakro Dachfenster Der am Dachfenster angebrachte FAKRO Außenrollladen reflektiert Sonnenstrahlen und stellt einen Hitzeschutz...

Ships within 10-12 business days after receipt of your payment


FAKRO ARZ-H | roller shutters for FAKRO roof windows Save 15%
413,67 ( 347,62 excl. VAT and shipping) from 351,62 inc. VAT, excl. shipping (295,48 excl. VAT and shipping)
✔ FAKRO ✔ Aron
ARZ-H: roller shutters for Fakro roof windows External roller shutter ARZ-H provides total comfort when using the attic space because it protects...

Ships within 6-10 business days after receipt of your payment


FAKRO Chain motor ZWS12, suply voltage 15V DC
196,92 inc. VAT, excl. shipping (165,48 excl. VAT and shipping)
The ZWS12 and ZW230 chain motors thanks to their small dimensions and suitable force output are ideal for roof window operating, being fully compatible with...

Ships within 10-12 business days after receipt of your payment


FAKRO Chain motor ZWS230, suply voltage 230V AC
226,38 inc. VAT, excl. shipping (190,24 excl. VAT and shipping)
The ZWS12 and ZW230 chain motors thanks to their small dimensions and suitable force output are ideal for roof window operating, being fully compatible with...

Ships within 10-12 business days after receipt of your payment


FAKRO FDY-V U3 FSC Duet ProSky | pine, double-sash roof window Save 20%
Natural air inlet
Natural air inlet
796,45 ( 669,29 excl. VAT and shipping) from 637,16 inc. VAT, excl. shipping (535,43 excl. VAT and shipping)
✔ Wood | clear lacquered ✔ high-pivot ✔ 2-panes ✔ Window U-value: 1.3 W/m²K ✔ Glazing U-value: 1.0 W/m²K ✔ Manuall
FAKRO FDY-V Duet proSky roof window is a combination of pivot window and fixed-glass window. FDY-V Duet is pine, solid window, which construction...

Ships within 15 business days after receipt of your payment


FAKRO FDY-V/U U3 | poliurethane covered two-section roof window Save 20%
Natural air inlet White
Natural air inlet White
929,62 ( 781,19 excl. VAT and shipping) from 743,69 inc. VAT, excl. shipping (624,95 excl. VAT and shipping)
✔ Wood | white painted ✔ high-pivot ✔ 2-panes ✔ Window U-value: 1.3 W/m²K ✔ Glazing U-value: 1.0 W/m²K ✔ Manuall
FAKRO FDY-V/U Duet proSky roof window is a combination of pivot window and fixed-glass window. FDY-V Duet is pine covered with 3-layer-poliurethane,...

Ships within 15 business days after receipt of your payment


FAKRO FEP P2 | panoramic, wooden window with double glazing Save 20%
Laminated inter glass Top-hung
Laminated inter glass Top-hung
707,20 ( 594,29 excl. VAT and shipping) from 565,76 inc. VAT, excl. shipping (475,43 excl. VAT and shipping)
✔ Wood | clear lacquered ✔ top-hung ✔ 2-panes ✔ Window U-value: 1.4 W/m²K ✔ Glazing U-value: 1.0 W/m²K ✔ Manuall
FAKRO FEP P2 is wooden roof window with antibulglary, double glazing. FAKRO FEP P2 panoramic roof window is both, top hung and pivot design. It's...

Ships within 10-12 business days after receipt of your payment


FAKRO Finishing lining slats LXL Save 10%
39,67 ( 33,33 excl. VAT and shipping) from 35,70 inc. VAT, excl. shipping (30,00 excl. VAT and shipping)
The finishing lining is designed to finish the installation of the loft ladder and to cover any gaps in the ceiling which remain after the fitting process....

Ships within 6-10 business days after receipt of your payment


FAKRO FPP-V U5 preSelect | wooden, top hung+pivot roof window with 3-glass and ventilation Save 20%
Natural air inlet Top-hung Triple glazed
Natural air inlet Top-hung Triple glazed
739,50 ( 621,43 excl. VAT and shipping) from 591,60 inc. VAT, excl. shipping (497,14 excl. VAT and shipping)
✔ Wood | clear lacquered ✔ centre-pivot (top control bar) ✔ top-hung ✔ 3-panes ✔ Window U-value: 0.97 W/m²K ✔ Glazing U-value: 0.5 W/m²K ✔ Manuall
FAKRO FPP-V U5 preSelect is a new generation wooden roof window. One switch changes centre-pivot roof window into the panoramic one. Top hung and pivot...

Ships within 10-12 business days after receipt of your payment


FAKRO FPU-V U5 preSelect | poliurethane covered top hung+pivot roof window with 3-glass Save 20%
Natural air inlet Top-hung Triple glazed White
Natural air inlet Top-hung Triple glazed White
872,67 ( 733,33 excl. VAT and shipping) from 698,13 inc. VAT, excl. shipping (586,67 excl. VAT and shipping)
✔ Wood | white painted ✔ 3-panes ✔ Window U-value: 0.97 W/m²K ✔ Glazing U-value: 0.5 W/m²K ✔ Manuall
FAKRO FPU-V U5 preSelect is a new generation poliurethane covered, wooden roof window. One switch changes centre-pivot roof window into the panoramic one....

Ships within 10-12 business days after receipt of your payment


FAKRO FTP R1 | wooden, sound-proof window with double glazing Save 20%
Laminated inter glass
Laminated inter glass
546,83 ( 459,52 excl. VAT and shipping) from 437,47 inc. VAT, excl. shipping (367,62 excl. VAT and shipping)
✔ Wood | clear lacquered ✔ centre-pivot (bottom handle) ✔ 2-panes ✔ Window U-value: 1.3 W/m²K ✔ Glazing U-value: 1.1 W/m²K ✔ Manuall
FAKRO FTP R1 - wooden roof window with double, sound-proof glass. FAKRO FTP R1- a pivot, double glazed roof window. It's main benefit is...

Ships within 15 business days after receipt of your payment


FAKRO FTP-V U4 | super energy saving, triple glazed roof window Save 20%
Natural air inlet Triple glazed
Natural air inlet Triple glazed
391,00 ( 328,57 excl. VAT and shipping) from 312,80 inc. VAT, excl. shipping (262,86 excl. VAT and shipping)
✔ Wood | clear lacquered ✔ centre-pivot (bottom handle) ✔ 3-panes ✔ Window U-value: 1.1 W/m²K ✔ Glazing U-value: 0.7 W/m²K ✔ Manuall
FAKRO FTP-V U4 - super energy saving, wooden roof window with air inlet. FAKRO FTP-V U4 - a pivot, triple glazed roof window. Hinges mounted in the...

Ships within 10-12 business days after receipt of your payment


FAKRO FTP-V U5 | super energy saving wooden roof window with triple glass Save 20%
Natural air inlet Triple glazed
Natural air inlet Triple glazed
532,67 ( 447,62 excl. VAT and shipping) from 426,13 inc. VAT, excl. shipping (358,10 excl. VAT and shipping)
✔ Wood | clear lacquered ✔ centre-pivot (bottom handle) ✔ 3-panes ✔ Window U-value: 0.97 W/m²K ✔ Glazing U-value: 0.5 W/m²K ✔ Manuall
FAKRO FTP-V U5 - super energy saving, wooden roof window with warm glass spacer and air inlet. FAKRO FTP-V U5 - a pivot, triple glazed roof window....

Ships within 10-12 business days after receipt of your payment


FAKRO FTS-V U2 | wooden, central-pivot, double-glazed roof window with ventilation Save 20%
Natural air inlet
Natural air inlet
320,17 ( 269,05 excl. VAT and shipping) from 256,13 inc. VAT, excl. shipping (215,24 excl. VAT and shipping)
✔ Wood | clear lacquered ✔ centre-pivot (bottom handle) ✔ 2-panes ✔ Window U-value: 1.3 W/m²K ✔ Glazing U-value: 1.1 W/m²K ✔ Manuall
The FAKRO FTS-V U2 roof window is a very popular built-in window produced by Fakro. The pivot window is made of first-class, laminated and...

Ships within 10-12 business days after receipt of your payment


FAKRO FTT R3 | wooden roof window with tripple, sound-reducing glazing Save 20%
Laminated inter glass Triple glazed
Laminated inter glass Triple glazed
912,33 ( 766,67 excl. VAT and shipping) from 729,87 inc. VAT, excl. shipping (613,33 excl. VAT and shipping)
✔ Wood | clear lacquered ✔ centre-pivot (bottom handle) ✔ 3-panes ✔ Window U-value: 0.81 W/m²K ✔ Glazing U-value: 0.5 W/m²K ✔ Manuall
FAKRO FTT R3 is supreme, highly energy efficient and sund reducting white-painted roof window for rooms with high humidity. FAKRO FTT R3 is innovative,...

Ships within 15 business days after receipt of your payment


FAKRO FTT U6 | super energy saving pine roof window Save 20%
Laminated inter glass Passive Triple glazed
Laminated inter glass Passive Triple glazed
855,67 ( 719,05 excl. VAT and shipping) from 684,53 inc. VAT, excl. shipping (575,24 excl. VAT and shipping)
✔ Wood | clear lacquered ✔ high-pivot ✔ 3-panes ✔ Window U-value: 0.8 W/m²K ✔ Glazing U-value: 0.5 W/m²K ✔ Manuall
FAKRO FTT U6 is supreme, highly energy efficient wooden roof window dedicated to passive houses. FAKRO FTT U6 is innovative, super energy saving window...

Ships within 15 business days after receipt of your payment


FAKRO FTT/U U6 | white-finished pine window for passive houses Save 20%
Laminated inter glass Triple glazed White
Laminated inter glass Triple glazed White
1.015,75 ( 853,57 excl. VAT and shipping) from 812,60 inc. VAT, excl. shipping (682,86 excl. VAT and shipping)
✔ Wood | white painted ✔ high-pivot ✔ 3-panes ✔ Window U-value: 0.8 W/m²K ✔ Glazing U-value: 0.5 W/m²K ✔ Manuall
FAKRO FTT/U U6 is supreme, highly energy efficient white-finished roof window for rooms with high humidity. FAKRO FTT/U U6 is innovative, super energy...

Ships within 15 business days after receipt of your payment


FAKRO FTU-V U4 | triple glazed, polyurethane finished roof window Save 20%
524,17 ( 440,48 excl. VAT and shipping) from 419,33 inc. VAT, excl. shipping (352,38 excl. VAT and shipping)
✔ Wood | white painted ✔ centre-pivot (bottom handle) ✔ 3-panes ✔ Window U-value: 1.1 W/m²K ✔ Glazing U-value: 0.7 W/m²K ✔ Manuall
FAKRO FTU-V U4 - energy saving, polyurethane-finished roof window with air inlet. FAKRO FTP-V U4 - a pivot, moisture resistant roof window. White,...

Ships within 15 business days after receipt of your payment

Minimum quantity for "FAKRO FTU-V U4 | triple glazed, polyurethane finished roof window" is 1.


FAKRO FTU-V U5 | polyurethane finished roof window with triple glazing Save 20%
Natural air inlet Triple glazed White
Natural air inlet Triple glazed White
665,83 ( 559,52 excl. VAT and shipping) from 532,67 inc. VAT, excl. shipping (447,62 excl. VAT and shipping)
✔ Wood | white painted ✔ centre-pivot (bottom handle) ✔ 3-panes ✔ Window U-value: 0.97 W/m²K ✔ Glazing U-value: 0.5 W/m²K ✔ Manuall
FAKRO FTU-V U5 - super energy saving, polyurethane-finished roof window with air inlet. FAKRO FTP-V U5 - a pivot, moisture resistant roof window....

Ships within 15 business days after receipt of your payment

Minimum quantity for "FAKRO FTU-V U5 | polyurethane finished roof window with triple glazing" is 1.


FAKRO FTW-V U5 | white painted, wooden roof window with tripple glazing Save 20%
532,67 ( 447,62 excl. VAT and shipping) from 426,13 inc. VAT, excl. shipping (358,10 excl. VAT and shipping)
✔ Wood | white painted ✔ centre-pivot (bottom handle) ✔ 3-panes ✔ Window U-value: 0.97 W/m²K ✔ Glazing U-value: 0.5 W/m²K ✔ Manuall
FAKRO FTW-V U5 - super energy saving, wooden roof window with warm glass spacer and air inlet. FAKRO FTW-V U5 - is a pivot, triple glazed roof...

Ships within 15 business days after receipt of your payment

Minimum quantity for "FAKRO FTW-V U5 | white painted, wooden roof window with tripple glazing" is 1.


FAKRO FYP-V P2 | wooden, high pivot roof window with safe 2-glass and air inlet Save 20%
Laminated inter glass Natural air inlet
Laminated inter glass Natural air inlet
688,50 ( 578,57 excl. VAT and shipping) from 550,80 inc. VAT, excl. shipping (462,86 excl. VAT and shipping)
✔ Wood | clear lacquered ✔ high-pivot ✔ 2-panes ✔ Window U-value: 1.3 W/m²K ✔ Glazing U-value: 1.0 W/m²K ✔ Manuall
High pivot roof windows FAKRO proSky - unlimited view. Roof window FYP-V P2 proSky is a pivot window, but its axis of rotation is situated above...

Ships within 10-12 business days after receipt of your payment


FAKRO FYU-V P2 proSky | wooden, high pivot roof window with safe 2-glass Save 20%
Laminated inter glass Natural air inlet White
Laminated inter glass Natural air inlet White
848,58 ( 713,10 excl. VAT and shipping) from 678,87 inc. VAT, excl. shipping (570,48 excl. VAT and shipping)
✔ Wood | white painted ✔ high-pivot ✔ 2-panes ✔ Window U-value: 1.3 W/m²K ✔ Glazing U-value: 1.0 W/m²K ✔ Manuall
High pivot roof windows FAKRO proSky - unlimited view. FAKRO FYU-V P2 proSky, double glazed window is both pivot and top hung. It is available...

Ships within 18 business days after receipt of your payment


FAKRO Handle with lock ZBH
29,99 inc. VAT, excl. shipping (25,20 excl. VAT and shipping)
ZBH lock protects against unwelcome window opening. ZBH lock is installed in the bottom part of the FAKRO window where the standard handle was...

Ships within 6-10 business days after receipt of your payment


FAKRO Handrail LXH Save 10%
31,17 ( 26,19 excl. VAT and shipping) from 28,05 inc. VAT, excl. shipping (23,57 excl. VAT and shipping)
The metal handrail makes ascending and descending the ladder easier, increasing user’s comfort and safety. The LXH is screwed to the ladder top segment. The...

Ships within 18 business days after receipt of your payment


FAKRO Installation brackets LXK Save 10%
39,67 ( 33,33 excl. VAT and shipping) 35,70 inc. VAT, excl. shipping (30,00 excl. VAT and shipping)

Ships within 6-10 business days after receipt of your payment


FAKRO Loft ladder LMF Save 10%
1.773,67 ( 1.490,48 excl. VAT and shipping) from 1.596,30 inc. VAT, excl. shipping (1.341,43 excl. VAT and shipping)
✔ U-value: 0.79 W/(m²K)
The FAKRO LMF 3-section loft ladder complies with fire-resistant standards, whilst providing safe and comfortable access to the loft spaces. The LMF...

Ships within 23 business days after receipt of your payment


FAKRO Loft ladder LMK Save 10%
332,92 ( 279,76 excl. VAT and shipping) from 299,63 inc. VAT, excl. shipping (251,79 excl. VAT and shipping)
✔ U-value: 1.1 W/(m²K)
The FAKRO loft ladder LMK Komfort unlike the LMS ladder has a white hatch and handrail for easier movement on the ladder. Features: stile...

Ships within 13 business days after receipt of your payment


FAKRO Loft ladder LML Lux Save 10%
678,58 ( 570,24 excl. VAT and shipping) from 610,73 inc. VAT, excl. shipping (513,21 excl. VAT and shipping)
✔ U-value: 1.1 W/(m²K)
The FAKRO loft ladder LML Lux with metal folding 3-section ladder is designed to ensure the highest comfort of use. The ladder installation process is...

Ships within: Please ask about delivery time


FAKRO Loft ladder LMS Smart Save 10%
297,50 ( 250,00 excl. VAT and shipping) from 267,75 inc. VAT, excl. shipping (225,00 excl. VAT and shipping)
✔ U-value: 1.1 W/(m²K)
The FAKRO loft ladder LMS Smart is a 3-section metal ladder with the insulated hatch and ladder box made of pine. Features: stile ends...

Ships within 13 business days after receipt of your payment